Sunray Printing Solutions Inc. – Privacy Policy

25123 22nd Ave, St. Cloud, MN 56301
Effective January 1, 2007

Sunray Printing Solutions Inc. (“we,” “our,” or “us”) values our customers and respects your privacy. We collect information to improve your shopping experience, fulfill orders efficiently, and communicate with you about our products, services, promotions, and special offers.

We are committed to handling your personal information responsibly. We do not sell or rent your information to third parties. We only share information as necessary to complete your order or as otherwise described below.

This Privacy Policy explains what information we collect, why we collect it, how we use it, and when it may be shared. It also outlines your rights and choices regarding your information.

If you have any questions, you may contact us at:

Sunray Printing Solutions Inc.
Attn: Customer Service
25123 22nd Ave
St. Cloud, MN 56301
Email: sryan@sunrayprinting.com

If our information practices change, we will update this Privacy Policy on our website or notify you directly. You will have the opportunity to opt out of any new uses not previously disclosed.


1. Information We Collect

We may collect personal information that you provide when you:

  • Place an order

  • Create or update an account

  • Participate in surveys, contests, or promotions

  • Contact our customer service team

  • Request information or services

This may include:

  • Name

  • Email address

  • Mailing and billing addresses

  • Phone number

  • Payment information

  • Order history

  • Product interests

We share your information only with third parties directly involved in producing, shipping, or completing your order.


2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide order updates (confirmation, shipping, questions, etc.)

  • Improve the functionality and performance of our website

  • Personalize your shopping experience

  • Communicate with you about products, services, promotions, and contests (unless you opt out)

If you save your information or place an order, you may be added to our email list. You may unsubscribe at any time by contacting: sryan@sunrayprinting.com
Please allow 6 to 8 weeks for full processing.

We may also combine information you provide with publicly available demographic data to improve our communications and understanding of customer preferences.


3. Third-Party Transactions

We may share your information with trusted third-party service providers who help us:

  • Process orders

  • Provide customer service

  • Manage data

  • Ship or deliver products

  • Support promotional activities

These partners are not permitted to use your information for any purpose other than fulfilling their assigned tasks.

If we partner with another company to offer a contest or promotion, information may be used solely to fulfill promotional obligations or notify winners.

We may also share non-personal, aggregated data—such as demographic information or purchase trends—with business partners. We do not sell or rent personally identifiable information to unaffiliated third parties.


4. Accessing or Updating Your Information

You may view or update your account information by signing into the Account section of our website.

To request changes to your information, communication preferences, or to be removed from our email or postal mailing lists, contact:

sryan@sunrayprinting.com

Please include your full name and email address. Removal requests may take 6 to 8 weeks to complete.


5. Removing Yourself From Communications

If you no longer wish to receive marketing communications by email, phone, or mail, you may opt out by contacting:

sryan@sunrayprinting.com

We will honor your preferences; however:

  • Removal may take up to 6 to 8 weeks

  • You will still receive transactional communications such as order confirmations or notices related to your purchases

We maintain a “do not mail” file to ensure your choices are respected.


6. Children’s Privacy

We comply with the Children’s Online Privacy Protection Act (COPPA).
We do not knowingly collect personal information from children under the age of 13 without verified parental consent.

If we discover such information was collected improperly, we will delete it immediately.


7. Cookies

Cookies are small data files stored on your device to improve your browsing experience.

We use cookies to:

  • Track your shopping cart

  • Recognize returning customers

  • Provide access to saved account information

  • Improve site performance and design

  • Personalize product recommendations

  • Support promotional partnerships

Cookies do not contain personally identifiable information.

If you disable cookies, certain features—such as shopping carts and account login—may not function properly.